Privacy is a matter of trust and your trust is important to us. We respect your privacy. The protection and the legally compliant collection, processing and use of your personal data is therefore a very important concern for us. In order to make you feel safe when visiting our websites, we strictly observe the legal provisions when processing your personal data and would like to inform you about our data collection and data usage. Of course, the legal changes regarding the General Data Protection Regulation (DSGVO) from the end of May 2018 have been taken into account accordingly on our website. Below we inform you in detail about the handling of your data.
1. Collection, processing and usage of personal data
You may visit our website without revealing any personal information. With every visit on the website, the web server stores automatically only a so-called server log file which contains e.g. the name of the requested file, your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data), and documents the request.
These access data are analyzed exclusively for the purpose of ensuring the smooth operation of the website and improving our offer. This serves according to art. 6 (1) 1 lit f GDPR the protection of our legitimate interests in the proper presentation of our offer that are overriding in the process of balancing of interests. All access data are deleted no later than seven days after the end of your visit on our website.
Third-party hosting services
Data are also processed by a third-party provider that we have engaged to render hosting and website presentation services on our behalf. This provider processes on its servers all data that are collected in the manner specified below when you visit our website or fill in forms made available for this purpose in our online shop. Data are processed on other servers only in the scope described herein. This service provider is based in an EU or EEA member state.
2. Data collection and use for processing the contract and for opening a customer account
We collect personal data that you voluntarily submit to us when you place an order, contact us (e.g. via contact form or by email) or open a customer account with us. Mandatory fields are marked as such because we absolutely need those data to perform the contract or process your contact request or open your customer account, and you would otherwise not be able to complete your order and/or create your customer account or send the contact request. It is evident in each input form what data are collected. We use the data that you disclose to us to perform the contract and process your enquiries according to art. 6 (1) 1 lit b GDPR. Upon completion of the contract or deletion of your customer account, any further processing of your data will be restricted, and your data will be deleted upon expiry of the retention period applicable under relevant regulations, unless you expressly consent to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by law, of which we inform you in this notice. Your customer account can be deleted at any time. For this purpose you can either send a message to the contact option specified below or use the relevant function available in the customer account.
3. Transfer of data
We disclose your data to the shipping company in the scope required for the delivery of the ordered goods according to art. 6 (1) 1 lit. b GDPR. Depending on the payment service provider you have selected during the ordering process, we disclose the payment details collected for order processing purposes to the bank commissioned to handle the payment and, as the case may be, to the payment service provider commissioned by us or to the selected payment service. Some of those data are collected by the selected payment service providers themselves if you open an account with them. In such a case, during the ordering process, you must register with your payment service provider using your access data. In this respect, the privacy notice of the relevant payment service provider applies.
4. Customer account
You can create a customer account on our website. This is not a requirement to place orders. In your customer account you can see completed and open orders as well as your wishlist. In addition, you can manage your address data and newsletters settings. Access to your customer account is protected by a password of your choice. You agree to treat the personal access data confidentially and not to make it accessible to unauthorized third parties. Unless you log out, you will automatically be logged in. You can request the deletion of your customer account at any time with effect for the future. Send us an email to: firstname.lastname@example.org
5. Email newsletter
We use e-mail advertising only to the extent permitted by law and insofar as you have specifically authorized us to do so within the scope of the newsletter registration. The newsletter is sent via the Double Opt-In procedure. This means that after signing up for the newsletter you will receive a confirmation e-mail via our website in which you will verify the registration.
You may unsubscribe from the newsletter service at any time. For this purpose you can either send a message to the contact option specified below or use the opt-out link in the newsletter. Upon unsubscription, we will delete your email address unless you have expressly consented to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by the law, of which we inform you in this notice.
Please note that disabling cookies may limit your access to some features of our website.
Google Double Click
In connection with the use of Google Analytics, Google uses the so-called Double Click cookies which enable recognizing your browser whenever you visit other websites. The information generated by cookies about your visit of this website will be transmitted to and stored by Google on servers in the United States. As IP anonymization is enabled on this website, some parts of the IP address will be masked within the area of member states of the European Union or other parties to the Agreement on the European Economic Area before sending. Only in exceptional cases is the full IP address sent to a Google server in the USA and masked there. Google will not associate your anonymized IP address, transmitted from your browser through Google Analytics, with any other data held by Google.
Google will use this information to analyze how you use the website and tailor ads to be displayed to you, to compile reports about your website activities and ads for advertising providers and to provide other services related to the use of the website and the Internet. In addition, Google may transfer this information to third parties from time to time if this is required by the law or if third parties process such data by order of Google. Google will however not associate your IP address with any of other data held by Google.