Privacy Policy

Privacy Policy

Privacy is a matter of trust and your trust is important to us. We respect your privacy. The protection and the legally compliant collection, processing and use of your personal data is therefore a very important concern for us. In order to make you feel safe when visiting our websites, we strictly observe the legal provisions when processing your personal data and would like to inform you about our data collection and data usage. Of course, the legal changes regarding the General Data Protection Regulation (DSGVO) from the end of May 2018 have been taken into account accordingly on our website. Below we inform you in detail about the handling of your data.

1. Collection, processing and usage of personal data

You may visit our website without revealing any personal information. With every visit on the website, the web server stores automatically only a so-called server log file which contains e.g. the name of the requested file, your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data), and documents the request.

These access data are analyzed exclusively for the purpose of ensuring the smooth operation of the website and improving our offer. This serves according to art. 6 (1) 1 lit f GDPR the protection of our legitimate interests in the proper presentation of our offer that are overriding in the process of balancing of interests. All access data are deleted no later than seven days after the end of your visit on our website.

Third-party hosting services

Data are also processed by a third-party provider that we have engaged to render hosting and website presentation services on our behalf. This provider processes on its servers all data that are collected in the manner specified below when you visit our website or fill in forms made available for this purpose in our online shop. Data are processed on other servers only in the scope described herein. This service provider is based in an EU or EEA member state.

2. Data collection and use for processing the contract and for opening a customer account

We collect personal data that you voluntarily submit to us when you place an order, contact us (e.g. via contact form or by email) or open a customer account with us. Mandatory fields are marked as such because we absolutely need those data to perform the contract or process your contact request or open your customer account, and you would otherwise not be able to complete your order and/or create your customer account or send the contact request. It is evident in each input form what data are collected. We use the data that you disclose to us to perform the contract and process your enquiries according to art. 6 (1) 1 lit b GDPR. Upon completion of the contract or deletion of your customer account, any further processing of your data will be restricted, and your data will be deleted upon expiry of the retention period applicable under relevant regulations, unless you expressly consent to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by law, of which we inform you in this notice. Your customer account can be deleted at any time. For this purpose you can either send a message to the contact option specified below or use the relevant function available in the customer account.

3. Transfer of data

We disclose your data to the shipping company in the scope required for the delivery of the ordered goods according to art. 6 (1) 1 lit. b GDPR. Depending on the payment service provider you have selected during the ordering process, we disclose the payment details collected for order processing purposes to the bank commissioned to handle the payment and, as the case may be, to the payment service provider commissioned by us or to the selected payment service. Some of those data are collected by the selected payment service providers themselves if you open an account with them. In such a case, during the ordering process, you must register with your payment service provider using your access data. In this respect, the privacy notice of the relevant payment service provider applies.

4. Customer account

You can create a customer account on our website. This is not a requirement to place orders. In your customer account you can see completed and open orders as well as your wishlist. In addition, you can manage your address data and newsletters settings. Access to your customer account is protected by a password of your choice. You agree to treat the personal access data confidentially and not to make it accessible to unauthorized third parties. Unless you log out, you will automatically be logged in. You can request the deletion of your customer account at any time with effect for the future. Send us an email to: info@photoqueen.de

5. Email newsletter

We use e-mail advertising only to the extent permitted by law and insofar as you have specifically authorized us to do so within the scope of the newsletter registration. The newsletter is sent via the Double Opt-In procedure. This means that after signing up for the newsletter you will receive a confirmation e-mail via our website in which you will verify the registration.

You may unsubscribe from the newsletter service at any time. For this purpose you can either send a message to the contact option specified below or use the opt-out link in the newsletter. Upon unsubscription, we will delete your email address unless you have expressly consented to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by the law, of which we inform you in this notice.

The newsletter is sent to you by our service provider who processes data on our behalf and to whom we disclose your email address. This service provider is based in the US and is certified to the EU-US Privacy Shield. Mailchimp (The Rocket Science Group, LLC). You can read their privacy policy here.

6. Cookies

To improve the user experience on our website and enable you to use its certain features in order to show suitable products or conduct market research, some pages of this website use the so-called cookies. This serves the protection of our legitimate interests in the optimized presentation of our offer according to art. 6 (1) 1 lit a GDPR that are overriding in the process of balancing of interests. A cookie is a small text file which is stored automatically on your end device. Some of the cookies we use are deleted after you close the browser session, i.e. when you close the browser (that’s the so-called session cookies). Other cookies are stored in your end-user device and enable us to recognize your browser when you visit us again (persistent cookies). To check the cookie storage period, you can use the Overview function in the cookie settings of your web browser. You can configure your browser for it to inform you whenever a page uses cookies and decide on a case-by-case basis whether to accept or reject the cookies on a given website or generally. Every browser has a different policy for managing the cookie settings. The browser’s policy is described in the Help menu of every browser and explains how you can change your cookie settings. To find out how to change the settings in your browser, see the links below:

Internet Explorer™
Safari™
Chrome™
Firefox™
Opera™

Please note that disabling cookies may limit your access to some features of our website.

Google Double Click
In connection with the use of Google Analytics, Google uses the so-called Double Click cookies which enable recognizing your browser whenever you visit other websites. The information generated by cookies about your visit of this website will be transmitted to and stored by Google on servers in the United States. As IP anonymization is enabled on this website, some parts of the IP address will be masked within the area of member states of the European Union or other parties to the Agreement on the European Economic Area before sending. Only in exceptional cases is the full IP address sent to a Google server in the USA and masked there. Google will not associate your anonymized IP address, transmitted from your browser through Google Analytics, with any other data held by Google.

Google will use this information to analyze how you use the website and tailor ads to be displayed to you, to compile reports about your website activities and ads for advertising providers and to provide other services related to the use of the website and the Internet. In addition, Google may transfer this information to third parties from time to time if this is required by the law or if third parties process such data by order of Google. Google will however not associate your IP address with any of other data held by Google.

You may disable cookies used by Google; for this purpose, go to Google ads settings. Alternatively, you may disable third-party cookies; for this purpose, go to the opt-out page of the network advertising initiative. You may also disable installation of cookies by making appropriate settings in your browser; please note that in this case not all website features may be fully accessible to you. For more information on Google privacy policy click here.
 
Using of Google (Universal) Analytics for web analytics
For the purpose of website analytics, this website uses Google (Universal) Analytics, a web analytics service provided by Google LLC (www.google.com). This serves the protection of our legitimate interests in the optimized presentation of our offer that are overriding in the process of balancing of interests. Google (Universal) Analytics uses methods, like e.g. cookies, that enable an analysis of your use of the website. The information collected automatically by cookies about your use of this website is as a rule transmitted to and stored on a Google server in the United States. At the same time, as IP anonymization is enabled on this website, the IP address will be shortened before being transmitted within the area of member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address will be sent to a Google server in the USA and shortened there. Generally, Google does not associate the anonymised IP address, transmitted from your browser through Google Analytics, with any other data held by Google.
 
The Google LLC is headquartered in the USA and is certified to the EU-US-Privacy Shield. You will see the up-to-date certificate here. Based on this agreement between the USA and the European Commission, the latter has recognized entities certified to the Privacy Shield as those ensuring an adequate level of data protection.
 
You may prevent the data generated by cookies and related to your use of the website (incl. your IP address) from being recorded and processed by Google by downloading and installing the browser plugin available through the following link
 
Alternatively to the browser plugin, you may click the following linik, to prevent Google Analytics from recording your data on this website in the future. In this process, an opt-out cookie will be stored on your end-user device. If you clear your cookies, you will have to click the link again.
  
Click here to deactivate Google Analytics.
 
Use of Google AdWords conversion tracking
This website uses the online advertising programme, “Google AdWords”, and, as part of Google AdWords, conversion tracking provided by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). We use the Google Adwords service to draw attention to our attractive product ranges with the help of advertising material (so-called Google Adwords) on external websites. In relation to the data from the advertising campaigns, we can determine how successful the individual advertising measures are. We thus pursue the interest of showing you advertising that is of interest to you, making our website more interesting for you and achieving a fair calculation of advertising costs.
 
The cookie for conversion tracking is set if a user clicks on an Adwords ad placed by Google. Cookies are small text files, which are stored on your computer system. These cookies lose their validity after 90 days as a rule and are not used for personal identification. If the user visits particular pages on this website and the cookie has not yet expired, we and Google can tell that the user has clicked on the ad and was directed to this page. Every Google AdWords customer is given a different cookie. Cookies cannot therefore be tracked through the websites of AdWords customers. The information collected with the aid of conversion cookies is used to create conversion statistics for AdWords customers who have opted for conversion tracking. The customers find out the total number of users who have clicked on their ad and were directed to a page with a conversion tracking tag. They do not receive any information, however, from which users can be personally identified. If you do not want to participate in tracking, you can block this usage by disabling the Google conversion tracking cookie on your Internet browser under user settings. In this case you will not be included in the conversion tracking statistics. We set Google Adwords based on our legitimate interest in targeted advertising pursuant to Art. 6 Para. 1 f of the GDPR.
 
Google LLC based in the USA is certified for the US-European data protection agreement, “Privacy Shield”, which ensures compliance with the data protection level applicable in the EU.
 
You will find further information about the Google data protection provisions under the following web address: http://www.google.de/policies/privacy/
You can disable cookies for ads preferences permanently by preventing this through a corresponding setting in your browser software or by downloading and installing the browser plug-in available under the following link:
https://support.google.com/ads/answer/7395996
 
Google AdWords remarketing is offered by Google LLC (www.google.com). Google LLC is headquartered in the USA und and is certified to the EU-US-Privacy Shield. You will see the up-to-date certificate here. Based on this agreement between the USA and the European Commission, the latter has recognized entities certified to the Privacy Shield as those ensuring an adequate level of data protection. 
 
7. Social media plugins
Youtube video plugins
We have embedded third-party content on our website. This content is made available by Google LLC (“Provider”).
Youtube is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (”Google”).
 
In respect of Youtube videos which are embedded in our website, we have enabled the privacy enhanced mode. This means that Youtube does not collect or store information about visitors unless they play the video.
Embedding the video serves the protection of our legitimate interests in the optimal marketing of our website according to art. 6 (1) 1 lit f GDPR that are overriding in the process of balancing of interests
To find out more about the purpose and scope of collection, further processing and use of the data by the Providers, and to learn about your rights in this respect and how you can customise your browser to better protect your privacy, please see the data privacy policies of Google.
  
8. Right to information
 
Our customers have the right to receive free information about personal data processed by us. Furthermore, there may be a right to correct, block or delete data. If you make use of your right of information, we ask you to submit your request with a clear proof of your identity to the following address:  
 
One-man business PhotoQueen
Owner: Britta Hahnebeck
Hasseler Dorfstr. 5 
27386 Hemsbünde 
E-Mail: info@photoqueen.de  
  
9. Responsible body for data protection 
 
Responsible body in terms of data protection laws is: 
One-man business PhotoQueen
Owner: Britta Hahnebeck
Hasseler Dorfstr. 5 
27386 Hemsbünde 
E-Mail: info@photoqueen.de